Privacy Policy

Salebrate (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, use our services, or interact with us.

This policy applies to Salebrate, operated by Sellers AI Inc. (Hamilton, Ontario, Canada) and SalesGrid Limited (Central, Hong Kong), together with their affiliates including 浙江销邦网络技术有限公司 (Hangzhou, China).

1. Information We Collect

1.1 Information You Provide

When you fill out our contact form or otherwise communicate with us, we may collect the following personal information:

• Name — your full name as provided on the contact form.
• Email address — your business email address for correspondence.
• Company name — the organisation you represent.
• Message — any additional information you choose to include in your inquiry.
• Inquiry type — the product or service area you are interested in.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage data, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website and geographic region (country-level)
• Device type and screen resolution

Analytics data is collected only when you have granted consent via our cookie consent banner. You can change your preference at any time.

1.3 Information from Third Parties

We may receive aggregated or non-personal data from our data partners (TradeAtlas, RocketReach, CompanyData) for the purpose of providing our services. This data is not linked to your personal identity unless you explicitly provide it.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• Responding to inquiries — to reply to your questions and provide information about our services.
• Providing services — to deliver the B2B market expansion, data, AI tools, and co-managed GTM services you have requested.
• Communication — to send you relevant updates, newsletters, or service notifications (you can opt out at any time).
• Service improvement — to analyse usage patterns and improve our website, products, and services.
• Legal compliance — to meet our legal and regulatory obligations.

2.1 Legal Basis (GDPR)

For users in the European Economic Area, our legal bases for processing are:

• Consent — for analytics tracking and marketing communications.
• Contractual necessity — for processing related to service delivery.
• Legitimate interests — for responding to inquiries and improving our services.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website. Cookies are small text files stored on your device when you visit a website.

We categorise our cookies as:

• Strictly necessary — required for the website to function. These cannot be disabled.
• Analytics — used to understand how visitors interact with our website. These are only set after you grant consent.
• Functional — used to remember your consent preferences.

For a detailed list of cookies and how to manage them, please see ourCookie Policy.

4. Data Sharing and Subprocessors

We do not sell your personal data. We share personal information with the following third-party service providers solely for the purposes described in this policy:

• SendGrid — email delivery service used to send notification emails when you submit our contact form.
• Storyblok — content management system used to store and deliver website content.
• Google Analytics (GA4) — web analytics service used to analyse website usage. Google Analytics tracking is only activated when you have granted analytics consent.
• Calendly — scheduling service used when you book a meeting. Calendly processes your name and email to manage bookings.

Our service providers are contractually bound to protect your data and to process it only for the purposes we specify.

4.1 Legal Disclosures

We may disclose personal information if required to do so by law or in response to valid requests by public authorities.

5. Data Retention

We retain your personal information for a reasonable period based on the purpose of collection:

• Contact form submissions — retained for up to 24 months after your last interaction, unless you request earlier deletion.
• Analytics data — retained in aggregate for up to 26 months.
• Service records — retained for the duration of our service relationship plus 12 months.

You may request deletion of your personal data at any time by contacting us at the details provided in Section 11.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you.
• Right to correction — request that we correct inaccurate or incomplete data.
• Right to deletion — request that we delete your personal data (subject to legal retention obligations).
• Right to opt out — unsubscribe from marketing communications or withdraw analytics consent at any time.
• Right to data portability — receive your personal data in a structured, machine-readable format.
• Right to object — object to processing based on legitimate interests.

To exercise any of these rights, please contact us using the details in Section 11. We will respond to your request within 30 days.

7. Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS), access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

8. International Data Transfers

Salebrate operates globally. Your personal data may be processed in the following countries:

• Canada (Sellers AI Inc. — Hamilton, Ontario)
• China (浙江销邦网络技术有限公司 — Hangzhou, Zhejiang)
• Hong Kong (SalesGrid Limited — Central)
• Pakistan (Operations team — Lahore)

Where data is transferred across borders, we ensure appropriate safeguards are in place, including standard contractual clauses and compliance with applicable data protection laws.

9. Children’s Privacy

Our services are directed at businesses and professionals. We do not knowingly collect personal information from children under the age of 16. If you believe we have collected personal data from a child, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.

If we make material changes, we will provide a prominent notice on our website or contact you directly if we hold your email address.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: